Frequently Asked Questions (FAQ)

1. Questions

❓ What payment methods are available?

It is currently possible to pay via the payment links of all the most common banks in Estonia.

How quickly will my order arrive?

Most of our products are specially ordered for you from our partners after you place your order.
Delivery time is between 3-8 days.

If the product reaches us faster, we will ship it out immediately. If delivery takes longer due to unforeseen reasons, we will notify you as soon as possible.

What delivery methods are available?

We offer delivery to Omniva, DPD and Itella parcel lockers. More detailed options are displayed in the shopping cart.

❓How can I return or exchange a product?

Products can be returned within 14 days of receipt. Write to us at info@babytrend.ee to initiate a return. Before returning, please be sure to read the return policy .

How can I contact you?

Write to us at info@babytrend.ee – we will respond within 3 working days.

Delivery information

Delivery methods:

We are currently shipping orders to the following parcel machines:

Omniva
Itella SmartPOST
DPD
Venipak

Select the appropriate parcel terminal in the shopping cart before confirming your order.

The courier service provider may vary depending on the location of the partner warehouse.

Delivery prices:

The exact price will be displayed in the shopping cart before payment.
Orders from €99 → FREE delivery

Packing:

Our products are carefully and securely packaged to ensure they reach you without any worries. We use environmentally friendly packaging wherever possible.